Former nytimes.com design director Khoi Vinh tries to renew his digital subscription to the paper, and it doesn’t go well: “The total customer experience here is haphazard at best, and, at worst — I hate to say this because I am still friendly with many people at the company, but in truth there’s no way around it — it’s insulting.”
It’s official, kids: Dave Eggers will publish a new novel this fall. Named The Circle, the book tells the story of Maeve Holland, a woman who takes a job at a Google-esque company in California. Despite the seemingly idyllic nature of the fictional company’s campus, Knopf assures us that the book is “a novel of suspense.”
Jessica Love writes for The American Scholar about some recent psychological studies on the art and perspective of storytelling. Of particular interest is the way “the first person does seem to encourage us to identify with the narrator, especially when that narrator is a lot like us.” Not that identifying with narrators is the primary purpose of reading, as the New Yorker reminds us in a piece against “relatability,” but it’s something to consider the next time you pick up a novel and find a character who seems to be just like you.