Former nytimes.com design director Khoi Vinh tries to renew his digital subscription to the paper, and it doesn’t go well: “The total customer experience here is haphazard at best, and, at worst — I hate to say this because I am still friendly with many people at the company, but in truth there’s no way around it — it’s insulting.”
“There’s this sense of guilt that my writing career is going well because black people are being killed. I’ve reached a point where I don’t know if I have anything new to say. It’s the same narrative over and over.” Debut novelist Brit Bennett gets profiled for The New York Times about The Mothers, which we included in the list of October book releases we’re most excited about.
According to Steve Denning at Forbes, “the U.S. has lost or is on the verge of losing its ability to develop and manufacture a slew of high-tech products.” He says the U.S. will never be able to manufacture a Kindle on its own soil. But if the environmental cost of producing just one e-reader, as VQR‘s Ted Genoways says, is “roughly the same as fifty books,” why would anyone want to?